My ItIsOn or 5pm code isn’t valid? – once you’ve made a purchase from a 3rd party site such as ItIsOn or 5pm.com, it can take around 48hrs for any code to become active to book on our site. Codes need to be received by us from the 3rd party merchant and these codes then need to be uploaded to our site manually. This process is not instant so please be patient as it’s outside our control. If you buy directly from 56 North there is no delay as the codes is instantly able to be used
My code doesn’t seem to work? – All codes have to be entered exactly as printed any mistakes and they won’t work on the system.
56 North – Codes will always be a unique 4 or 5 digit number
ItIsOn – Codes will be a series of numbers and letters with a – dividing them
5pm – Codes will be a series of numbers and letters
I have a 56 North code but I’m not sure what to use to book? – When you make a purchase you will get a payment receipt from PayPal or Stripe payments this is just a payment receipt and isn’t you invoice. You will also get a separate email from us with an invoice. This invoice has a unique “order number”, this unique order number starting with a # is what you need to use to book.