Welcome to our help page

On this page we have a link to our 'step by step' instructions video you can watch if you are having problems redeeming a digital code for any of our Gin Experiences.

The team at 56 North have limited access to experiences diary so please don't call the bar staff. If you need further assistance just use the contact page on this website to send us a message with the problem and relevant info like any codes and we will come back to you to help.

Our new booking platform powered by the global booking company ``FareHarbour`` has gone live for all dates in 2024 onwards. While we are excited for this huge upgrade, we are also conscious some legacy vouchers may have issues with the transition to the new booking platform. We have done everything we can to mitigate and minimise problems when setting this up. That said, we're aware no-one can't foresee every issue when transitioning from one highly complex system to another, so if you're code isn't working don't panic! Just drop us a message on the contact page with as much detail as you can of what's not working along with any code(s) you have and we can help.

Gin Bar, Distillery and Kitchen
Phone: (+44) 0131 662 8860
56 North, 2 West Crosscauseway
Edinburgh, EH8 9JP